Responsible Gaming
Gambling Should Be Entertainment
At Sultan Turkish Grill, we believe gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or watching a sporting event. It should never be considered a way to earn money or solve financial problems.
If you choose to gamble, only ever bet what you can afford to lose. Please gamble responsibly and within your means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age before processing any account or withdrawals.
If you are under 18, please do not attempt to use any gambling services. If you are a parent or guardian concerned about a young person's gambling, contact GamCare for guidance.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses: Gambling more to try to recover money you've lost
- Hiding gambling activity: Concealing the amount of time or money spent gambling from friends or family
- Increasing bets: Needing to bet more money to achieve the same excitement
- Unsuccessful attempts to stop: Repeatedly trying and failing to reduce or quit gambling
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Mood changes: Becoming irritable or anxious when not gambling or when unable to gamble
- Using gambling to escape: Gambling to relieve stress, anxiety, or depression
- Financial problems: Borrowing money, going into debt, or facing financial hardship due to gambling
- Loss of control: Gambling longer or with more money than intended
- Relationship conflicts: Arguments with loved ones about gambling habits
If you recognize any of these signs in yourself or someone else, help is available.
Self-Help Tools and Controls
Many gambling operators offer tools to help you maintain control. These may include:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific time period
- Loss Limits: Set a maximum amount of money you're willing to lose
- Time Limits: Restrict the amount of time you can spend gambling in each session
- Reality Checks: Receive pop-up reminders of how long you've been gambling and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period (from days to years)
- Account Closure: Permanently close your account if you decide to stop gambling
If your chosen operator does not offer these tools, we strongly recommend using GamStop, the national self-exclusion scheme for online gambling in Great Britain.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, confidential support is available:
United Kingdom
- GamCare — Free confidential support, advice, and counselling for problem gamblers. Tel: 0808 8020 133
- GamStop — National self-exclusion scheme. Register to be excluded from all online gambling operators in Great Britain
- Gamblers Anonymous UK — Peer support meetings across the UK for those affected by problem gambling
International Support Services
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling — Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Information on gambling addiction support
If You Need Help, Reach Out Today
There is no shame in seeking help. Problem gambling is treatable, and support services are confidential and accessible 24/7. If you're experiencing problems with gambling:
- Contact GamCare on 0808 8020 133 (free, confidential)
- Visit www.gamcare.org.uk for online chat and counselling
- Register with GamStop to self-exclude from all UK online gambling sites
- Speak to someone you trust — family, friends, or a healthcare professional
Recovery is possible. Help is available. Please reach out.